|Service & Parts
Repair
Regardless of where the machine comes from, whether new or used, or within warranty or not, we always put service first
Select Engineer
Luke Ren
Comprehensive after-sales service for BAi machines
Leo Wang
After-sales support for PooLin multi-needle and single-needle machines
Kevin Xu
Responsible for after-sales service of PooLin single-needle machines
Kane Gao
Dedicated after-sales care for PooLin single-needle machines
Problem Description
1. Your information will only be used to process your request.
2. Please allow for possible delays in response due to time zone differences
If You Need Spare Parts, We Can Provide Them
We provide lifetime non-negotiable spare parts service for all machines we sell
eliminating high repair costs and addressing the industry’s issue of inflated parts-to-machine ratios
Find a Nearby Paid Training Center
'%3e%3cpath%20d='M17.6998%204.7041C17.552%204.62585%2017.4085%204.54324%2017.265%204.45194C16.8563%204.18239%2016.4868%203.86502%2016.152%203.50851C15.3216%202.56074%2015.013%201.59557%2014.8999%200.921692H14.9043C14.8086%200.360851%2014.8477%200%2014.8564%200H11.0784V14.6166C11.0784%2014.8123%2011.0784%2015.0079%2011.0697%2015.1992C11.0697%2015.221%2011.0653%2015.247%2011.0653%2015.2688C11.0653%2015.2775%2011.0653%2015.2905%2011.061%2015.2992V15.3079C11.0523%2015.4383%2011.0349%2015.5688%2011.0088%2015.6948C10.9827%2015.8253%2010.9479%2015.9514%2010.9088%2016.0731C10.8697%2016.1992%2010.8175%2016.3209%2010.761%2016.4383C10.7045%2016.5557%2010.6436%2016.6731%2010.5697%2016.7817C10.5001%2016.8904%2010.4219%2016.9991%2010.3393%2017.0991C10.2567%2017.1991%2010.1654%2017.2948%2010.0741%2017.3861C9.97843%2017.4774%209.87844%2017.56%209.77409%2017.6382C9.66975%2017.7165%209.56106%2017.786%209.44368%2017.8513C9.20456%2017.986%208.9524%2018.0904%208.68719%2018.1599C8.42199%2018.2295%208.15244%2018.2643%207.87854%2018.2643C6.11776%2018.2643%204.69175%2016.8296%204.69175%2015.0557C4.69175%2013.2819%206.11776%2011.8472%207.87854%2011.8472C8.21331%2011.8472%208.53938%2011.8994%208.8611%2012.0037L8.86545%208.1561C8.62633%208.12567%208.38286%208.10828%208.14374%208.09958C7.90028%208.09523%207.66116%208.09958%207.41769%208.11697C7.17858%208.13436%206.93511%208.16914%206.70034%208.21262C6.46122%208.2561%206.22645%208.31261%205.99603%208.37783C5.76561%208.44739%205.53518%208.52565%205.31345%208.61695C5.09173%208.70825%204.87%208.81259%204.65697%208.92563C4.44393%209.03866%204.23525%209.16474%204.03526%209.29952C3.83527%209.4343%203.64398%209.58211%203.45703%209.73428C3.13096%2010.0169%202.83097%2010.3256%202.56142%2010.6603C2.28752%2010.9951%202.04841%2011.3516%201.83972%2011.7298C1.67886%2012.0037%201.07889%2013.1124%201.00498%2014.9036C0.957158%2015.9209%201.26584%2016.9774%201.40931%2017.4121V17.4208C1.50061%2017.6773%201.85711%2018.5556%202.43534%2019.2947C2.90488%2019.8903%203.45268%2020.4033%204.07439%2020.8381V20.8294L4.08308%2020.8381C5.91342%2022.0815%207.94375%2021.9989%207.94375%2021.9989C8.29591%2021.9858%209.46976%2021.9989%2010.8088%2021.3641C12.2914%2020.6641%2013.1348%2019.6164%2013.1348%2019.6164C13.4043%2019.3034%2013.6435%2018.9729%2013.8565%2018.6164C14.0695%2018.2643%2014.2521%2017.8947%2014.3999%2017.5078C14.7434%2016.6078%2014.8564%2015.5296%2014.8564%2015.0992V7.35614C14.9043%207.38223%2015.5129%207.78655%2015.5129%207.78655C15.5129%207.78655%2016.3911%208.35174%2017.765%208.71694C18.7519%208.9778%2020.0779%209.03432%2020.0779%209.03432V5.28234C19.6084%205.33451%2018.6649%205.18669%2017.6998%204.7041Z'%20fill='%23999999'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_2550_3279'%3e%3crect%20width='22'%20height='22'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
